Please check your spam and junk folders. You can also log into MyCricket and check your current email preferences at https://my.crickethealth.com/me. Please ensure any emails you wish to receive are checked.
If you do not find the emails in spam or need additional support, you can reach Cricket Health’s Customer Support team toll-free at 888-780-0253 Monday-Friday, 6am-5pm local time or email support@crickethealth.com.